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Even Heroes Need Guides

March 12, 2019

You’re The Rappel Maui Hero. They’re the Rappel Maui Guides. Together You Can Do This Thing!

rappel maui heroes

If you aren’t familiar with rappelling, that’s no problem. Most visitors to Maui or Rappel Maui guests are not acquainted with rappelling, climbing or canyoning.  No worries; beginners welcome! Rappelling  is an adventure for active couples, families, solo travelers and colleagues  who relish the opportunity to explore places that are off the beaten path. It’s also a safe activity, thanks to your guides and other safety measures that go into the activity.

Who Are Your Guides?

They are outdoor lovers with a heart for sharing their home and showing hospitality to visitors. They are also highly trained in the mechanics and best practices of rappelling, along with first aid, outdoor rescue and swift water disciplines.

What Do Rappelling Guides Do?

First, they will spend some time during and/or after the drive explaining some basic rappelling and safety concepts to you. They’ll show you some of the gear that’s used, and how it works. They’ll explain and demonstrate the visual and audio signals used during descents, and why those signals are important. Ask questions, not just about the activity, but also about the island and Hawaii. You’ll learn some cool things about Hawaiian history and nature and you’ll see some beautiful sights along the Hana Highway. Once you’re at the activity site, your guides will help fit you in appropriate safety gear such as helmets, harness, flotation jacket and footwear.  Finally, one guide will demonstrate the rappelling technique before heading to the bottom of the descent to belay you. You will take that first step yourself with the help of the guide that stays at the top.  You got this!

The most important thing that guides do is maintain a full set of safety standards. Safety is the top priority, so listening to their instructions and then following them is the best way to make sure that you have a great day in the rain forest.

What Makes This Activity Safer Than a Day at the Beach?

The things that make any outdoor activity unsafe are a combination of environment and behavior. We’ve outlined what makes rappelling a safe, enjoyable activity at this blog post. Spoiler: it has to do with equipment, location and respecting nature.

“Great day with Elena and Anna! Made my wife who is terrified of heights comfortable with the process and she completed all 3 lines! Thank you both! Great adventure on Maui!!!” Tim

“Yes! Do it. Our guides Emily and Janoah were fantastic. Cheering us on all the way down and giggling at us ALL the way back UP to the tool shed. Our experience with Rappel Maui couldn’t have been better, Mahalo” The Colliers 2019

“Taylor and Jamie, I wanted to let you know you two made this experience so amazing for me. I cannot thank you enough. I will not forget our time together even the trip back was memorable Thanks for the Great Times and Memories” Victoria

“Travis and Chris were hilarious, knowledgeable and so professional. We never felt unsafe and had a blast. It was an experience I will never forget.”

“Mike and Naomi were great guides and we could not have had more fun. They prepared us for everything and boosted our confidence. Grandparents, kids and grandkids all had a great experience.” June

“The leaders were the best ever. Safety, fun and overall made my trip the most adventurous and enjoyable.”

“This was our favorite excursion of the whole trip! We had a great time, despite the rain. We were not able to rappel directly down the waterfall, because they were concerned with flash flooding. The guides were very knowledgeable and seemed to enjoy their jobs. This is a tour I highly recommend and would definitely do it again if we are in Maui!”

“The guides were knowledgeable and professional, and they did everything they could to make sure we had the best experience ever, rain or shine! Definitely a must, but be ready for a real challenge!”

“Rappel Maui did not disappoint. Their employees were terrific. Our guides were thorough and made us feel very safe throughout the experience.”

What’s the Water Temperature in the Waterfalls?

January 24, 2018

So, How Cold Is It?

One of the most frequently asked questions we encounter from guests is, “What’s the water temperature?” or “Maui water temperatureHow cold is the water?” Stream water temperature is a little chillier than the ocean water, especially during certain times of the year. Another question we’re often asked is if it’s necessary to wear a wet suit top while rappelling waterfalls. Since everyone has a different idea of what cold is, we’ll give you the following facts: The normal annual range of water temperature for the network of streams that travels through natural gulches and man made flumes is 20-27 degrees C or 68 to 80 F. The stream that contributes to most of the waterfall flow at the Rappel Maui activity site averages about 23 degrees C or 73 degrees F.

These are shallow streams with flow that fluctuates with rainfall and other factors. There may be a daily range of a few degrees, and can follow the trends in air temperature.  Stream water temperatures are warmer June through September. They’re cooler November through February.  The weather is usually a little wetter during the winter months as well. Heavy rainfalls make streams fuller or raise the possibility of flooding.

How to Prepare

If you know that you’re sensitive to chilly water temperatures, it doesn’t hurt to bring a thin wet suit top.  Most guests do not find it necessary, but nice to have.  If you bring a wet suit with you and decide not to wear it, you can remove it and stash it into the backpack we provide for you.  Alternatively, a long sleeved rash guard or quick-dry shirt works well, and the flotation device you’ll wear during the tour also serves as a warmth layer. If you’re looking for a wet suit top once you arrive on Maui, most of the dive and snorkel shops carry them for sale or rent.

While your mileage may vary for comfort level with water temperatures, it’s rare for the water temperatures to be intolerable. The amount of time guests are submerged in the pools and streams is limited.  Please call or chat with us to discuss your experience.

Bringing Generations Closer

July 25, 2017

We’re often asked what the minimum age is for the classic rappel tour, as families with active children enjoy the prospect of creating memories on Maui with their children. Rappelling and outdoor activities are great for bringing multi-generational families together.  Some children and teens even decide, after taking their rappel tour, that canyoning is their new sport of choice. The outdoors rock!

The minimum age for the Rappel Maui classic tour is 10, with a minimum weight of 70 lbs, and a minimum waist measurement of 22″.   “What’s the maximum age?” one guest asked over the phone.  For the classic tour, we don’t necessarily have one, and  during the summer of 2017, an 81-year-old man completed a Rappel Maui tour with his family of two generations. He was not the slowest or the least graceful person on the course, and he went out for a nice dinner afterward. Renaissance man, indeed.

Whatever your activity level and appetite for adventure,  there’s probably an outdoor activity on Maui for you to discover. Thank goodness it’s a jungle out there.  Call us to discuss your multi-generational outing or ask about a senior discount.

 

How Does Weather Affect a Rappel Maui Tour?

February 22, 2017

WHEN IS THE WEATHER WET IN HAWAII?

Some recent weather history on the Hawaiian Islands: the summer of 2015 was a very active one. It marked one of the strongest El Niño patterns in recorded history, which meant that warmer water temperatures along the equator brought higher numbers of tropical storms and hurricanes across the Pacific Ocean. El Niño was blamed for other strange weather patterns on the mainland that winter. There was flooding in some parts of the world, and severe drought conditions in others well into the spring of 2016. Here in Hawaii, the storm activity that crept across the Central Pacific made for noticeably wet weather. In 2016, that spring and summer never dried up; the moderate to heavy rains continued for the rest of the year, with some areas of the island receiving twice as much rain as usual. In early 2017, the weather began to settle into a more normal pattern; however, the weather in the rainforest is very unpredictable. If you are wondering what the weather is going to be like during your scheduled tour date, you may have to wait until 48 hours before your tour, unless a larger front, system or tropical storm is forecast. Also keep in mind, weather can vary wildly from shore to shore. It’s common for the weather in Kaanapali to be dramatically different from the weather in Haiku.  We can tell you how much rain has fallen or is expected at the activity site within the next few days.

WHAT DO WE DO WHEN IT RAINS?

When heavy rain falls over the northern part of the island, it impacts Rappel Maui tours in a few ways.  We operate rain or shine, and we tell all of our guests to expect at least a little rain, even if it’s a few minutes of mist. There is frequently rain in the rainforest, and it’s evident from how lush and green the surroundings are at the activity location that is just a few miles from one of the wettest parts of the island: Hana. If heavy rains or prolonged periods of steady rains cause the streams to swell to levels that are unsafe for swimming, we operate the classic tour on a normal schedule and use alternative rappel stations that are a safe distance from the water course. Sometimes those stations are right next to the waterfall flow, ending in the ponds, and other times, when the falls are roaring and raging, we use jungle walls and cliffs that are farther away from the stream flow. The times when we do not operate due to weather is when extreme conditions cause road closures, landslides or widespread outages.

SAFETY FIRST

The main role of your guides is to make sure that everyone has a safe and enjoyable day. Safety is their first priority, and a generous portion of their attention is spent on looking out for one of the least forgiving dangers of rappelling: flash flooding. There are times when the water in the streams is not high or swift, and there’s blue sky above. Danger is not obvious to the average guest, but the guides opt to use rappel stations not directly in the water course. What gives? The local papers are full of accounts of visitors and locals alike getting stranded–or much worse–after seemingly safe conditions turned ugly within the period of a few seconds. When guests ask guides what made them veer from the preference of using the waterfalls, there’s usually a good reason based on ground saturation, the weather upstream, and river gauge readings taken before the tour began. Guides don’t take chances with your safety or theirs; if invisible dangers change your tour, and you’re unsatisfied or concerned, please call the reservations line to talk about your personal experience.  And if you’re ever interested in seeing for yourself what can happen when untrained explorers are caught off guard, this video and accompanying story is an excellent cautionary tale.

Choosing a Rappel Maui Tour

April 22, 2016

Now there are two tours to choose from: The Classic Rappel Tour and the Extreme Zip Rappel Tour. Not sure which tour is right for you? Compare tours below, or call us at 808-270-1500 or chat with us online to tell us exactly what you’re looking for, including the availability of private custom tours.

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What is Rappelling, Anyway?

April 18, 2016

q&a

Aloha!  In this Question and Answer post, you’ll find out what rappelling is.  We’re happy to discuss it, especially since most of our guests are unfamiliar, and we like to welcome first-timers to the sport whenever possible.

What is Rappelling?

Rappelling is the practice of using ropes, a harness, belay device and other equipment to descend a steep terrain. It’s an important part of climbing, caving and canyoning–the exploration of canyons.  There are a few kinds of rappelling styles. The kind that you’ll perform during a Rappel Maui tour is either:

A standard rappel, during which a person lowers herself down vertical terrain with her back toward the ground and her feet in contact with the rock, and walks down while letting the rope slide through the  device. (The angle of the rope through the device determines the speed of the descent.) Here’s where you can learn more about the standard rappels you’ll do during the Classic Rappel Tour.

OR,

A free rappel–we also refer to this as a “zip” rappel, during which the climber slides down the rope through free space between the rope’s two anchors. In the case of a Rappel Maui zip rappel, the high end of the rope is attached to the top of a jungle wall near the top of the waterfall, while the other end is attached to an underwater surface in the pool below. Thus the rappeller makes a rapid descent down the rope from the top of the cliff and zips down into the water, which slows her to a stop.  You can learn more about the standard and free rappels you’ll do during the Extreme Zip Rappel Tour.

Do You Still Have Questions About What a Tour is Like, and Whether it’s for You?

We’re here!  You can call us at 808-270-1500. You can email us at dropoff@rappelmaui.com. Or you can chat with us from your computer or mobile device.

What Happens If…: A Guide for the Unsure

March 30, 2015

Many of our guests tell us that their waterfall rappels changed their lives. We hear things like, “I feel so accomplished. Invincible!” And then they often also tell us that, while they were doing this crazy thing, they were also feeling pretty scared.  Such is the curious paradox that is a Rappel Maui waterfalls adventure. Sometimes the fun is in the fear. Go figure.

Our guides, the ones keeping everyone safe while they voluntarily step off the edge of a 50-foot wall of water, also feel like they get something from the experience. Longtime Rappel Maui rock star Rich says that the time he invests in working with someone who’s “feeling the fear and doing it anyway” is even more rewarding than guiding those who are naturally good at taking charge of the rope.  So here are the answers to some of those “what if” questions we’re asked by those who are not sure that they have the right stuff.  To ask your own “what if” questions, call us at 808-270-1500 or chat live online with us by visiting the home page of our web site.

What happens if I change my mind?

If you find yourself at the top of a cliff and decide that you’d rather not rappel down one or all descents, you can still remain with your group. You can take hiking trails instead of rappelling, and enjoy the streams, pools and surroundings while the others in your party make their drops.

What happens if I let go of the rope?

If you happen to accidentally throw a starfish pose with “jazz hands” during one of your rappels, you will remain in place until you’re able to get your hands back on the rope, and your exaggerated facial expressions under control. Listen to your guides, and follow their instructions for continuing onward and downward. Pro tip: Wait until you’re on level ground to use your jazz hands. What you do with your facial expressions is totally up to you, but we recommend keeping it natural, happy and relaxed.

What happens if my 10-year-old is better at rappelling than I am?

This frequently happens to families with budding adventurists who are eager to make friends with gravity. If one of your children is a natural canyoneer, consider sending him or her to a canyoning class during your next visit.

Safety is our top priority. Check out some of the ways a rappelling tour is safe, or call, email or chat for specifics. We’re ready to field your questions every day of the year from 7 AM to 7 PM Hawaii time.

Five Reasons Why Rappelling is the Perfect Rainy Day Activity on Maui

March 11, 2015


If you’re visiting Hawaii in January, February or even March, there’s a good chance that you’ll experience some of the island’s cooler, wetter weather.  During some of these winter months, there’s even some snowfall at the top of the Big Island’s and Maui’s volcanic peaks. If you just spent a hefty sum to flee your frozen hometown for a week, no one can blame you for craving the sunny tropical beaches of Hawaii.  But if you’ve got a few soggy, gloomy days in front of you, take heart: We’ve got the perfect rainy day outdoor activity for you while you’re on Maui.

What Makes Rainforest Rappelling Such a Great All-Weather Go-To Tour?

1. Your destination is a rainforest canyon.

With so many outdoor activities on the island being weather dependent, we’re one of the few tours that can safely operate in virtually any kind of weather. That’s why one of the first things we say is: Rain or shine, we go.  How is this possible? Your tour is designed to take place in a rainforest canyon; that means that when it’s raining, you’re witnessing the jungle at its best and most normal state. It’s beautiful, it’s fragrant, it’s cool and it’s natural. When you see it you’ll know where the saying “right as rain” comes from. You’ll have time to listen to the pitter-patter of the drops falling on the plants and trees while the birds sing along.  When other tours must close up shop when high wind and high surf advisories threaten the island, we take you to a secluded area tucked into a snug valley protected by natural cliffs and rainforest canopy.  The weather on the windward side of the island is volatile and unpredictable, yes, but during the winter months, it can be some of the best weather on the island. Will you get wet? Yes, but…

2. You’re going to get wet anyway.

Anyone signing up to go waterfall rappelling is signing up to get wet. Whether that water is falling from the sky or the 50-cliff in front of you, it’s pretty much all the same stuff. This is outdoor adventure. Unless you’ve shown up in a business suit, the rain makes a pleasant sight and sensation that takes a lot of people back to a time when they thought it was fun to play in the rain. And it is!

3. It’s easy to get comfortable.

When it’s rainy, breezy or foggy, you’ll likely get fewer mosquito bites. When it’s sunny and hot, the waterfalls and pools make the perfect place for some chill time. When it’s chilly, a long-sleeved rash guard or wetsuit top under your flotation jacket is just the ticket for staying toasty, and there’s plenty of time for you to remove or add layers as conditions change.  After your tour, you can towel off and change into some fresh togs in one of the private on-site changing rooms. Ask your guide for some warm air in the van on the way back if you’re still feeling chilly.

4. It’s the most unique rainy day activity ever.

Anyone can go to the movies or stay inside when it’s rainy. It takes courage and savvy to take advantage of what most people would call “bad weather.” Going rappelling when everyone else is wandering around the lobby isn’t just making lemonade out of lemons, it’s making lifetime memories out of a rainy day. Embrace it!

5. Your bragging rights are irrevocable.

Hawaii is one of the most remote places on the Earth, with 10 of the 13 climate zones, and more endemic plant and animal species than you can shake a stick at. Not only were you here, a place where one island is getting bigger every second and a whole new island is brewing under the ocean’s surface, but you perched yourself at the top of a 6-story cliff and safely stepped off the edge.  You faced fears, danced with gravity and made new friends. You rocked it.  When most people return from vacation, they say, “I need to go on a diet.” What will you say?