Zip and Rappel Tours, Maui, HI

Our Blog

COVID-19 Safety Measures

Check Maui County’s COVID-related announcements and the Hawaii State Department of Health to learn more about visitor and travel advisories, restrictions and protocols.

At Rappel Maui, your health and safety are our top priorities. That means that our guides are highly trained in canyoneering, CPR and wilderness rescue, and our equipment is meticulously maintained. We ask all visiting guests to present a negative pre-travel test or proof of a 14-day on-island quarantine period at the time of reservation. Here’s more on how we make every effort to minimize the transmission of viruses:

Cleaning and Safety Practices
  • High-touch surfaces and equipment cleaned and disinfected/washed
  • Venue cleaned with disinfectants
  • Venues kept vacant between travelers

Social Distancing
  • Touch-free ticket redemption and paperless waiver e-signing
  • Social distancing at check-in

Health  and Safety Practices
  • Temperature checks given to staff
  • Temperature checks and questionnaire given to clients
  • Guests may wear masks (not provided) at check in and when gearing up
  • Hand sanitizer provided.
  • Hand-washing available at staging area
  • All activities in proximity to others are conducted outdoors
  • Individually wrapped snacks available
  • Please limit the items you bring with you to the staging/gear area to one bag containing small personal items, a change of clothing and a towel

Please call, email or chat with us for further details about how special measures, policies and procedures may affect your tour experience. Mahalo for your kokua.