Rappel Maui Customer Reviews
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Customer Reviews

Guests Review Their Experience

Rappel Maui
Based on 161 reviews
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Abrey Feucht
Abrey Feucht
05:10 08 Dec 23
This was a great experience! Our guides, Naomi and Shauna, were wonderful and very knowledgeable about repelling and Maui! We had tons of fun with them. Would definitely recommend!
Aaron Gates
Aaron Gates
08:18 25 Nov 23
Shauna and Abby were the best! Had an amazing time rappelling down waterfalls with outstanding views and a one of a kind experience. Swam in beautiful pools at the base of waterfalls in a gorgeous rainforest. Would highly recommend to anyone, at any age or level of experience. My partner and I took our 15 and 16 year old teenagers as well as my 65 year old mother. Everyone had a wonderful, unforgettable time even with zero experience. 10 out of 10!
Shivangi Gupta
Shivangi Gupta
05:49 19 Nov 23
Shauna’s comedic timing was on point & Abbie’s soft-heartedness was very comforting. Our group’s experience being the first timers through the woods down the falls was impeccable. Highly recommend them for your next trip!
04:37 16 Nov 23
This was a blast! The last and only time I've ever rappelled I was a senior in high school. Now I'm 58, overweight and out of shape but I couldn't resist giving this a go. Our tour guides, Abby and Naomi, were knowledgeable, patient and enthusiastic about our rappelling experience. The only thing we did wrong was not take a camera. Be sure to take one as there will be ample opportunities for some great pics to be taken.Go with a group of friends! You won't regret it!!!
Michele Abbott
Michele Abbott
04:17 14 Nov 23
Took my son today and we had a blast. This is a must do in Maui and top of my list for adventure here. Naomi and Abbie were fantastic guides. I also loved the small groups. The scenery is spectacular.
Jessica Nelson
Jessica Nelson
22:24 09 Nov 23
The guides, Abbie and Naomi, were amazing! They make you feel so comfortable doing the uncomfortable and they’ll cheer you on the whole way. The waterfalls you rappel are beautiful and the small hike to get to/from (~5 minutes each) has gorgeous views. I even had a blast climbing through rocks/boulders between waterfalls. 20/10 would recommend 🙂
Nikolas Tripp (Nik)
Nikolas Tripp (Nik)
20:27 26 Jul 23
The views were incredible, and there's really no way to describe how incredible it is to rappel down next to waterfalls!Our guides, Ropheka and Abbie were amazing as well - they made sure we were prepared for each leg of the journey, but made the whole experience fun at the same time! They also had great recommendations for places to eat after our tour!
Jon Siders
Jon Siders
08:46 16 Jul 23
An absolutely excellent experience. My wife, 2 kids 12 and 14, and I went on this tour this week and we had Elena and Jonas as our guides. They were absolutely fantastic. My wife was very nervous about rappelling and had never done it before. They were extremely calm and talked us through everything that we needed to do to rappel. We were inexperienced and they were great at explaining and giving us tips to help. They both worked together very well to make sure that we were safe and not to mention they were such nice people. The waterfalls were beautiful and so cool to be able to rappel down them. In fact the second waterfall they even let us choose a drier way down or to rappel into the waterfall which was great to have the choice. If you are brave I recommend the wetter way down but watch your steps. It’s a beautiful place to get to do this fun activity. We were lucky that it was a beautiful day as well. This was a very memorable experience and can’t wait to tell all our family about it and tell them to go!
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More Guests Reviews

"I had an excellent experience on your rappelling adventure last month.
I wanted to thank you and the wonderful team for all of your help and hospitality. I had an amazing time. Thank you so much!

"My husband and I were trying to decide between rappelling and zip lining.
So happy we decided to rappel. Our instructors were awesome! I am scared of heights so I was a little nervous about rappelling but I never once felt scared. They described all the equipment, made sure we were comfortable with it before we ever rappelled. Once it was time to rappel they let us go at our own pace. By the last cliff we were so confident that we could rappel a little faster. As we were hiking between rappel sites, Anna would give us facts about the island and plants as we hiked. Kristin gave us islands facts as we drove to and from Hana. My husband and I will be back for sure when we return to Maui!"

"My boyfriend and I had such a wonderful time Wednesday!
Rappelling was definitely the highlight to our trip. It was great to see a privately owned part of Maui exclusive to our trip and get away from all the tourism. Our guides were more than accommodating during our trip. They both were very knowledgable and helpful. I was skeptical about the hour drive to the outpost, but even that was wonderful. Our guides had many stories and lots of information on the land and wildlife to share. There wasn't one time that I felt insecure about the activities during the trip. This is a great trip for those who would like a little more adventure. Being in the outdoor adventure service ourselves we were more than impressed."

"We really enjoyed our day trip with Rappel Maui! I loved it!
Our guides were very knowledgeable, and did a great job of teaching the technique and encouraging us while keeping it fun. I have recommended Rappel Maui to friends already, and would definitely do it again next time I am in Maui."

"Thank you so much for the great memories!
We will be sure to recommend your company and come back next time we visit!"

"It's was a great experience.
My 13-year-old daughter, who is not the most adventurous, had a great time. On the last rappel she was a little scared, but our guide was awesome. It became more of a life learning experience than a rappel down a waterfall. Thank you for the great day and the life lesson! She now knows that she is a strong young woman who can overcome her fears."

"I wanted to say thank you for the great adventure of rappelling.
My friend and I thought it was the best thing we did when we went to Maui. We enjoyed it, the staff were very nice, even when there were difficulties or hesitation about rappelling. They were very encouraging and we did it. When we got back to Texas that's all we talked about! Truly enjoyed it. Keep up the great work and thanks for a fun time."

"We are a family of 3, ages 49-17. We LOVED this experience!
The guides were informative on the drive regarding the road to Hanna and locals who live/work there, the plant life as we walked to the shed, the rules and instructions regarding the rappel. There are two guides, one at the top and one below who work the entire trip. They were both encouraging and positive with lots of positive reinforcement along the way for each of us! The experience is thrilling since you control your speed and footing placement. The view is amazing! If you have any issues walking on uneven surfaces or climbing this is NOT for you! There is definitely hiking involved and you hike back up from the bottom after 3 rappel drops. I don't work out and with several rest stops I made it up. The guides are patient and encouraged me to stop as often as I needed. The food is fresh and prepared by hand. The fresh pineapple was delicious and those cookies(baked every morning) should be available for sale!! We bought the photo package of our experience at the end. This was a great trip from beginning to end!"

You can find more independent reviews from previous guests at sites like TripAdvisor, Yelp and Facebook.

To ask us about our Maui rappelling tours, call (808) 270-1500 between 9:00 a.m. to 5:00 p.m. Hawaii time, Tuesday through Friday.

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